Digital cargo services

e-Freight and digital cargo

We’re making cargo simpler with smart technology that speeds up bookings, adds flexibility, and keeps everything easy to manage online or on the Etihad Cargo app.

Book air cargo Track your shipment

Introducing SmartTrack

Etihad Cargo’s SmartTrack is a premium service that delivers real-time visibility into the location and condition of shipments worldwide. Whether transporting high-value electronics, sensitive pharmaceuticals or time-critical goods, SmartTrack ensures transparency, reliability and peace of mind.

Learn more

How to complete FWB and FHL messages

Follow the correct process for submitting FWB (air waybill) and FHL (house manifest) messages to meet ACI customs requirements.

Check ACI customs requirements

Cargo on the go

Manage your cargo on the go. From tracking to schedules, all in one place with the Etihad Cargo app. Download the app now on Google Play and the App Store.

App store Google store

e-AWB

e-AWB is an IATA initiative that eliminates the need for paper waybills. It improves accuracy, speeds up cargo acceptance, and reduces printing. Using e-AWB is now mandatory for all airlines.

Check which stations are ready for e-AWB export

Cargo PLACI and ACI

Etihad Cargo is fully committed to complying with all pre-loading and pre-arrival filing requirements from regulatory authorities. We check the data compliance of all shipments to reduce clearance delays and avoid penalties for our customers.

Technology and process leader

Etihad Cargo has partnered with Speedcargo to improve ground handling efficiency using computer vision. We’ll capture cargo dimensions at acceptance and use AI to optimise loading into ULDs. Build-up teams will receive step-by-step instructions to improve efficiency and ensure safety.

Cargo iQ

Cargo iQ is a non-profit membership group supported by IATA and made up of major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers around the world.

We work with Cargo iQ members to improve how air cargo is delivered, measured, and managed helping create more value for our customers.