e-Freight and digital cargo

We’re committed to making cargo simpler. As part of that promise, we’re investing in the latest technology to make our services faster, more agile and more effective. From our online booking capabilities to the Etihad Cargo app, we’re making cargo smarter.

Our digital journey

Cargo on the go

With the Etihad Cargo app, track cargo on the go and get real-time flight schedules at your fingertips. Download the Etihad Cargo app now, available on Google Play and the App Store.

etihad cargo aircraft


e-AWB is an initiative by IATA that eliminates the need for a paper AWB. The first step in making cargo paperless, e-AWBs improve data accuracy and reliability, speed up cargo acceptance and reduce the need for printing. 
The use of e-AWB for shipping air cargo is a mandatory requirement for all airlines.

Check which stations are ready for e-AWB export

Cargo PLACI and ACI

With the increase in PLACI (pre-loading air cargo information) and ACI (advanced cargo information) requirements, Etihad Cargo is fully committed to ensuring compliance to all the pre-loading and pre-arrival filing requirement of regulatory authorities. Etihad Cargo checks the data compliance of all shipments to minimize shipment clearance delays and to avoid any potential penalties for our customers.

etihad cargo aircraft

Technology and Process Leader

Etihad Cargo has partnered with Speedcargo to implement their leading-edge technology to our ground handling network to improve efficiency and to optimize cargo build up. Etihad Cargo will capture the dimensions for all cargo during acceptance using computer vision. With accurate dimensions we can utilize AI to optimize the loading of cargo into each ULD. Build up staff will be provided with step-by-step instructions on how to build each ULD, thereby improving efficiency and ensuring safety.

Cargo iQ

Cargo iQ is a not-for-profit membership group supported by IATA and made up of major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers around the world.​

Etihad Cargo and other Cargo iQ members work together to define the processes behind the air transport of cargo to measure success and continuously improve the value of airfreight for customers.

Smarter cargo Smarter cargo

82 members worldwide including airlines, forwarders, GHAs, IT companies and airports

Smarter cargo Smarter cargo

10 million A2A shipments measured in 2015

Smarter cargo Smarter cargo

5.5 million D2D shipments measured in 2015

Smarter cargo Smarter cargo

900,000 A2A and 500,000 D2D shipments measured monthly

Millstones Cargo iQ 2024 Targets​
FWB 75.0%
RCS 85.0%​
DEP​ 85.0%​
RCF​ 85.0%​
NFD​ 85.0%​
DLV​ 75.0%​

Speak to us about Cargo iQ or visit cargoiq.org for more.

We’re here to help

If you’ve got questions about any of our cargo or freighter services, please get in touch.