About FastTrack

 

Our premium priority product, offering an airport-to-airport service, with preferential access to capacity, late acceptance and early retrieval of cargo all endorsed with a money-back guarantee*. This service is available across Etihad’s global network.
 

Key highlights of this service are:

  • Priority access to capacity and later booking

  • Expedited tender times

  • Premium boarding priority

  • Enhanced minimum connection times from Abu Dhabi

  • Improved retrieval times

  • 24/7 real-time tracking

  • Shipment arrival notification

  • Guaranteed to move on booked flights

  • Available across all destinations in the Etihad network


*refund will be on the difference in price between FastTrack and General Cargo price only

Frequently Asked Questions

Yes, FastTrack is our Premium Priority service.
Acceptance cut-off time is 180 Minutes (3 Hours) before departure. FastTrack product is valid only for EY Online destinations.
Etihad does not have a per-piece weight restriction.
FastTrack gets our top Priority with Priority code E3 against other freight.
FastTrack is a premium product. Any AOG freight can be send as FastTrack to avail the service of FastTrack. EY does not have separate tariff as AOG rates as we quote 5-10% higher than GCR rates for AOG freight however it gets the service level of GCR cargo with booking carries the code AOG.

Let us help you with your enquiry

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.

Needs more help? Speak with us 


With our 24/7 operational call center, you can reach us anytime to help you with your inquiry

Contact your local Etihad Cargo office