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Hi,

A customer has raised a new complaint.

Reference ID : $context.formId.id
Customer Name : $context.formRequest.formDetails.fullName
Category : $context.formRequest.formDetails.complaintType
AWB No : $context.formRequest.formDetails.awbNumber
Comment : $context.formRequest.formDetails.message
E-mail : $context.formRequest.formDetails.emailAddress
Phone number: : #if(!$context.formRequest.formDetails.telephone.empty) $context.formRequest.formDetails.telephone #else - #end