FreshForward from Etihad Cargo

 

Etihad Cargo is pleased to offer FreshForward; our dedicated service for the movement of perishables. Etihad Cargo is expert in the transportation of temperature controlled sensitive freight of which the storage and handling is of utmost importance.

FreshForward is designed to simplify the process of moving items such as fresh fruits, vegetables, dairy, fish, meat and flowers seamlessly across our global network until they reach their final destination.

The service prioritises the transfer of perishable cargo at our Abu Dhabi hub from the aircraft into a dedicated centre, and subsequently onto refrigerated trucks delivering directly to the customer’s doorstep anywhere in the UAE.

FreshForward is just one of our range of premium products which places the needs of you, our customer, at the forefront.

What does the FreshForward service include?

 

Some key features of our specialised product are:

  • Expedited ramp handling at all points
  • Dedicated perishables centre in Abu Dhabi and Dubai
  • Shipments transported from aircraft to storage with priority (AUH 60 minutes)
  • Late dispatch from storage to aircraft with priority (AUH 60 minutes)
  • Track & Trace capability
  • Adapted temperature control on freight and wide-body aircraft 
  • Import/Export under one roof
  • Temperature Controlled Storage Space
  • Contingency plans in place for any operational delays.
  • 24/7 Call Centre
  • REEFER RFS schedule and ADHOC availability between AUH/DXB/DWC/SHJ

 

Also, for an additional fee, customers can benefit from the following upon request:

  • Dry Ice packing
  • Active containers and Thermal Blankets
  • To-Door service in the UAE (minimum weight applies)

Who should you contact about FreshForward?

Let us help you with your enquiry

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.

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With our 24/7 operational call center, you can reach us anytime to help you with your inquiry

Contact your local Etihad Cargo office