Earn Etihad Guest Miles on your Personal Cargo

 

Our loyalty programme “Miles on Personal Cargo” is our exciting and groundbreaking partnership with Etihad Guest, the loyalty programme of Etihad Airways. Members can earn Etihad

Guest Miles when they ship any personal cargo item with Etihad Cargo – such as your cat or dog, a piece of furniture, your car or even your entire book collection – so you can have your

favorite things with you wherever you go.

 

Etihad Guest Silver, Gold and Gold Elite members will also earn bonus miles, which can be redeemed for thousands of products at our online Reward Shop or be converted to cash with

PointsPay to spend at over 30 million outlets worldwide.

 

Unfortunately, at the moment Peronsal Cargo is not available for flights departing USA & Canada, due to TSA regulations.

Personal Cargo Categories

 

You can earn miles through main 3 categories which are:

Automobile

Personal Automobile

You can ship your car or take it on holiday with you using Etihad Cargo!

You will earn:
Base Miles: 38,000
Tier Miles: 9,000

Family Pets

Family Pets

We take care of your pets; ensuring safety and wellbeing during transport, giving you the peace of mind you deserve.

You will earn:
Base Miles: 3,000
Tier Miles: 3,000

Product Personal Effects

Personal Effects

Ship your personal cargo and get rewarded. You can claim your miles and redeem them for flights, upgrades and more!

You will earn:
Base Miles: 1,300
Tier Miles: 9,000

Claim your miles in 3 simple steps

Book your cargo through a freight forwarding agent or direct with Etihad Cargo.

You will be provided with an air waybill number (AWB)

Once your shipment has flown, enter your Etihad Guest Miles membership number, air waybill number and flight details using the link below.

Accruing miles for cargo is only available for the following personal items i.e.:

  • Generally any domestic animal owned by an individual and complying with IATA Live Animals Regulations and are carried as cargo with an Air Waybill number assigned, such as
  1. Cats, dogs, ferrets, guinea pigs and hamsters.
  2. Exotic pets such as elephants, cheetahs, leopards, lions etc.
  • IATA and Airline restrictions apply to certain species of animal, such as brachycephalic (snub nose) and dangerous dogs or cats. Animals not eligible for miles are those, but not restricted to:
  1. Commercially owned for instance by a Zoo, Organization or Company.
  2. Use for commercial purposes.
  3. Endangered species.
  • A vet, freight forwarder or Etihad Cargo Customer Service will confirm if your pet is permitted to travel.
  • Any vehicle which is privately owned and/or shipped by an individual and complying with IATA Dangerous Goods Regulations.
  • The passport and visa used for importing and exporting must match the name of the shipper. Such shipments are eligible for miles. 
  •  Items sent for commercial/trade purposes or by an organisation are not eligible for miles.
  • Vehicles using Charter Services are not eligible for miles
  • A shipment which consists of personal items where relevant custom forms are duly completed by the shipper. 
  • The passport and visa used for importing and exporting must match the name of the shipper. 
  •  Items sent for commercial/trade purposes or by an organisation are not eligible for miles.
  • Etihad Guest Miles will be applied to the value of a single Air Waybill.
  • Etihad Tier Miles will be applied per Air Waybill, not each pet, vehicle or item within the Air Waybill
  • Cargo for commercial purposes will not accrue miles.
  • Miles are credited up to 45 days after the cargo has been transported.
  • Personal cargo can be shipped using freight forwarders, sales agents or direct with Etihad Cargo.
  • To claim miles, all guests must visit www.etihadcargo.com and complete the Guest Miles for Cargo form including their Etihad Guest membership number and the Air Waybill number, provided by the shipping agent.
  • Retrospective claims can be made up to six months after the cargo has been shipped.
  • Miles will not be credited without the Etihad Guest membership number and air waybill number.
  • The cargo shippers name and the Etihad Guest member’s name must be the same.
  • All original receipts must be kept until the miles have been credited to your account.
  • Any misuse or fraudulent claiming of miles for cargo will result in your account being closed and any accrued miles or tier miles being forfeited.
  • Not available for flights departing USA & Canada, due to TSA regulations.

Announcement:Whilst our systems undergo some important updates, our private shippers mileage claims function will be interrupted. All claims will be stored and all systems will be updated next week to reflect those transactions.  

We apologise for any inconvenience caused.

Personal Cargo Mileage Claim

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Miles are credited upto 45 days after the cargo has been transported

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.