About SafeGuard


SafeGuard is a  service dedicated  to moving valuable cargo with the highest degree of care and security designed to support the requirements of global security companies, freight forwarders, companies and individuals.


Key highlights of this service are:

  • Fast and secure airport to airport transportation

  • Shipments transported in sealed valuable cargo boxes, or for larger volumes in sealed containers

  • Priority boarding and offloading, supported with pre-alerts and security escorts

  • Storage of shipments at airports in secure areas, accessible only by authorized staff

  • Three hours shipment tender and retrieval at both origin and destination airports

Frequently Asked Questions

As per customer requirement
Yes or through an Etihad appointed GSA.
Maximum package limit is 45 x 30 x 25cms per piece and weight should not exceed 32kg. However, for a wide body route these restrictions will not apply.
No special packaging is required. Typically, valuable goods are packed in bags or boxes- however no particular material required.
Yes, however, necessary approval and pre-alerts are needed.
Etihad will pay back the value on the Air waybill (AWB) to the shipper.

SafeGuard Availability

SafeGuard is available at over 70 destinations on the Etihad network

Let us help you with your enquiry

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.

Need more help? Speak with us 

With our 24/7 operational call center, you can reach us anytime to help you with your inquiry

Contact your local Etihad Cargo office